After the employee survey is completed, an important phase that is often overlooked begins - follow-up and dialogue. Here are some powerful reasons why this phase is so significant:
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Creates understanding and interpretation: The results of an employee survey are often complex and require interpretation. Follow-up calls and dialogue provide the opportunity to explain and understand the underlying reasons for the results.
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Identifies specific actions: The follow-up dialogue makes it possible to specify what actions need to be taken to address the areas that need improvement. This leads to concrete plans and measures.
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Creates ownership and commitment: When employees are involved in discussions about the results and actions, they feel more ownership of the changes. This increases their commitment to contribute to improvements.
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Builds trust and confidence: Open dialogue and transparency around the results creates trust between management and employees. It shows that the organization takes their opinions seriously.
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Adjusts strategies and goals: The results of an employee survey can sometimes require the organization to adjust its strategies and goals. Follow-up and dialogue are key to making these adjustments.
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Enables improvements over time: As employee needs and organizational dynamics change over time, follow-up and recurring dialogue are necessary to ensure that improvements are long-term and relevant.
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Continuous culture of feedback: By integrating follow-up and dialogue, the organization creates a culture where feedback is a natural part of the work environment. This encourages openness and continuous improvement.
In summary, follow-up and dialogue after an employee survey is the key to converting insights into action and improvements. It creates an interactive process where both management and employees actively participate in shaping the company's future and improving the working environment. It is an investment that provides long-term positive results for the organization and its employees.
