Do your employees recommend the workplace?

Make your organization the obvious choice for employees

Do you want your organization to become the number one workplace? With eNPS (Employee Net Promoter Score) you get powerful insights into how employees view your company culture. Through a simple question graded from 0-10, you can quickly identify ambassadors, passives and critics.

What does eNPS say about your workplace?

eNPS provides more than one number. It gives a deeper understanding of what loyalty and well-being among your employees looks like. Measuring eNPS opens up the opportunity to improve both the work environment and company culture, which in turn strengthens your brand as an employer.

How does eNPS work?

It's simple: those who rate between 9-10 are ambassadors, 7-8 are passive and 0-6 are critics. These groups clearly show who are most satisfied and loyal, and where there is potential for improvement.

Take your organization to the next level

With smart follow-up questions, you can deepen the understanding of the eNPS results. Combine these insights with actions that improve the workplace, and watch loyalty and engagement grow.

Yesbox helps you understand and act on eNPS

We offer a simple tool to collect and analyze eNPS data. Learn how you can use the results to build a stronger company culture and a healthier work environment.

Want to learn more about how eNPS can help your organization?

Or expressed in another way: Understand the attitude of the employees

– Build a Strongly Engaged Company Culture: Yes

Box supports you to systematically explore and understand the power of the Employee Net Promoter Score (eNPS).

It is not just a measurement; it is a key component that opens up understanding employees' thoughts and attitudes about the company.

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FACTS

NPS stands for 'Net Promoter Score' and Employee NPS is both a measurement and a survey method that provides a value for how loyal your employees are.

The method is thus based on an important question:

"To what extent could you recommend 'our organization' as a workplace to others?"

You get a picture of the proportion of "ambassadors", "critics" and "neutral" employees in the organization.

The question is asked on a scale between 0-10, where 0 does not mean at all probable and 10 means most probable. The answers are divided into three categories:

• 0-6 = Detractors
• 7-8 = Passives (or “Passives”)
• 9-10 = Ambassadors (“Promoters”)

The value for NPS is calculated as the proportion of Ambassadors (%) minus the proportion of Critics (%), i.e. NPS = A – K.

It is important to consider that the NPS value can arise for different reasons. For example, one group may have 35% Ambassadors and 10% Detractors, while another group may have 25% Ambassadors and 0% Detractors – both giving an NPS of 25.

A strong internal brand creates loyalty and commitment within your organization.

Feel free to compare the NPS value with the values ​​for the STARS and Focus questions.

NPS is a measure of loyalty that was developed in the 1990s.

We also collaborate with The EQ initiative shelps you compare eNPS with your exact competitors.